Courtyard Crestron
Number: 2017
Post date: May 2, 2025
Submission
Name: Clayton Nelson
Department: Building Operations
Email: clnelso@ksu.edu
Phone: (785) 770-2951
Type of Problem: IT
Priority: Address When Possible
Tried to turn on screen for UPC event in Courtyard and tablet was unresponsive. After about 10 minutes it finally displayed the K-state logo instead of blank screen, however it would not recognize that the logo had been pressed to drop the screen, turn on projector, or pull up room controls. I reset the rack, and after it had fully come on line, the tablet wouldn't connect to the room. I reset the rack again, the tablet connected to the room but remained entirely unresponsive on a blank screen.
Specific Location: G - ATR001 - Courtyard
Requested Deadline?: May 3, 2025
Work Details
Progress Level: Completed